ViaLuxe was founded in 2007 with a vision to help luxury companies utilize technology to better manage customer interactions across and to harness the marketing power of the Internet. We have two vehicles to help luxury marketers achieve these objectives. Vialuxe Business Services provides luxury marketers with a suite of software tools to leverage technology and the Internet. Our Digital Catalog Solution helps brands to manage and deliver their product catalog to their authorized retailer’s websites. Our Lead Management and Email Management Solutions help brands and retailers to capture, manage and convert leads from websites, stores and phone.

PROBLEMS WE SOLVE

Our solutions are designed to solve several of the key problems facing luxury brands online today. Specifically we address:

• Controlling Online Brand Image on Retailer Sites
• Capturing & Converting Customer Leads
• Creating Customized Email Communication
• Measuring Sales Staff Performance

 

OUR SOLUTIONS

Our software tools are designed to help luxury brands and retailers leverage technology to enhance their customer service both in-store and online with the specific goal of converting customer leads into sales. We offer three tools:

DIGITAL CATALOG:

Allows brands to manage and control their product presentation online not only on retail partner sites

LEAD MANAGEMENT SYSTEM:

Enables brands and retailers to capture & manage customer data via email, chat, phone or in store

EMAIL MARKETING TOOL:

Allows sales staff to create customized client emails complete with product details.